We had 18 feet of laurel bushes that we needed removed. With the help of a neighbor I chopped them down to stump level, and then talked to Brian. I sent him photos and gave him the specs, he gave me a bid over the phone, and his team, led by his wife, showed up the next day and did a great job of grinding down stumps and roots and getting it all out. There were some other plants we wanted to keep and they did a great job of working around them without damaging them. Couldn't have asked for more. Brian offered a good and fair price without trying to upsell us--in our case $425 vs someone else's initial bid of $1,000. He responded quickly and promptly by phone. I'm going to recommend him to all our neighbors on the block.